Privacy Policy

Introduction

Heavenly Sent Home Care LLC (“Heavenly Sent Home Care,” “we,” “us,” or “our”) is a non-medical home care provider based in Hayward, California. This Privacy Policy explains what information we receive when you visit our website or contact us, and how we use it.

Information We Collect

When you visit our website

Our website provides information about our services. It does not have contact forms, user accounts, or online payments, so you are not asked to enter personal information on the site. Like most websites, the service that hosts our website may automatically process basic technical information, such as your IP address, browser type, and the time of your visit, in order to deliver the pages to you.

When you contact us

You may choose to contact us by phone or email. When you do, we receive the information you decide to share, such as your name, phone number, email address, and details about the care you or a loved one may need.

Please do not send medical records or other sensitive health information by email. We are happy to discuss care needs with you directly.

How We Use Your Information

We use the information you share with us to:

• Respond to your questions and requests.
• Communicate with you about our non-medical home care services, if you are considering care for yourself or a loved one.
• Meet any legal obligations that apply to us.

Cookies and Analytics

Our website does not currently use cookies, analytics, advertising tools, or other tracking technologies. Because we do not track visitors, our website does not respond differently to “Do Not Track” browser settings. If this changes, we will update this policy.

Sharing of Information

We may share the information you provide in these situations:

• With service providers that help us communicate with you, such as our phone and email providers.
• When you ask us to, or with your permission.
• When required by law.

Our website may also link to other websites, such as the sources of our photo credits. Those websites have their own privacy practices, which we do not control.

Security

We take reasonable steps to protect the information you share with us. However, no method of communication or storage, including email, is completely secure.

Your Choices and Rights

You may contact us at any time to ask about the information you have shared with us, to request that we correct or delete it, or to ask us to stop contacting you. Depending on where you live, including in California, you may have additional rights under applicable privacy laws.

Children’s Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared personal information with us, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us: